Last updated: September 2026
BestLawnCare.au ("we", "us", "our") operates bestlawncare.au. This Privacy Policy explains what information we collect when you visit the site, how we use it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
- Information you give us: if you use our contact form or email us, we receive your name, your email address, and whatever you write in your message.
- Technical and log data: our web host and security software automatically record standard server information, including your IP address, browser and device type, the pages you request, and the date and time. This is used to keep the site running and to block malicious traffic.
- Cookies: small files stored by your browser. WordPress and our contact form may set functional cookies so the site works properly. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected if you do.
Analytics and Advertising
We do not run advertising, retargeting or behavioural tracking on this site, and we do not sell or share your personal information for marketing. We may use website analytics to understand which guides people find useful. Any third-party analytics provider we use will be named in this section before it goes live, so this page always reflects what is actually running.
How We Use Your Information
- To operate, secure, maintain and improve the site and its content.
- To understand in aggregate which guides are read, so we know what to write next.
- To reply to enquiries you send us.
- To send updates only where you have explicitly asked to receive them.
Data Sharing
We do not sell your personal information. We share it only with the service providers that help us run the site, such as our web host, our security provider and our email provider, and only to the extent they need it to provide that service. We may also disclose information where we are required to by law.
Overseas Disclosure
Some of our service providers, including hosting and email, may store or process data on servers outside Australia. Where that happens we take reasonable steps to ensure the provider handles your information consistently with the Australian Privacy Principles.
Data Retention and Security
We keep contact-form enquiries only for as long as we need them to answer you and to keep a record of the conversation, and we delete them once they are no longer needed. We take reasonable steps to protect the information we hold, though no website or transmission over the internet can be guaranteed completely secure.
Your Rights
Under the Privacy Act 1988 and the Australian Privacy Principles you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email bestlawncare.au@gmail.com or use our Contact page and we will respond within a reasonable time.
If you are not satisfied with how we have handled your personal information, you can make a complaint to the Office of the Australian Information Commissioner at oaic.gov.au.
Third-Party Links
Our guides link to external sources such as government departments, councils, water authorities and product manufacturers. We do not control those sites and we are not responsible for their privacy practices. Read their own policies before giving them any information.
Children's Privacy
This site is not directed at children and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision, and any significant change will be described here.
Contact Us
Questions about this policy? Email bestlawncare.au@gmail.com or reach us through our Contact page.